EXCHANGES, RETURNS & CLAIMS
We want you to be completely happy with your purchase and strive to deliver the best products possible. If, for some reason, you are not satisfied with your purchase, you may return it for refund within 14 days of receiving your watch. Please use the process below:
* All returned items must be in new and unused condition and still have their original packaging attached to them.
Articles will not be accepted if:
- It has been worn or taken out of original protective plastic
- You have attempted to reassemble the watch once broken
- We do not insure watches that are broken due to wear and tear
1. Please click here and fill in all the necessary information in the form.
2. Upon receiving your request we will respond within 3-5 business days.
* You may send all return items thru a shipper of your choice at your cost. We suggest that you include delivery/receipt confirmation service to ensure receipt of your item.
Our return address is:
Original Grain Returns
c/o Original Grain EU